Terms of Use

1. Acceptance of Terms

By creating an account on Exibell, accessing our website at exibell.com, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and all applicable laws and regulations. These terms constitute a legally binding agreement between you and Exibell.

These terms apply to all features and services offered through the Exibell platform, including but not limited to the AI Resume Builder, AI Cover Letter Generator, Mock Interview Practice simulations, 1:1 Mentorship booking and sessions, AI Upskilling Courses, Communication Skills Training tools, and any other tools, content, or functionality made available on the platform now or in the future.

You must be at least 18 years of age to use Exibell. If you are between 13 and 17 years of age, you may only use the platform with the consent and supervision of a parent or legal guardian who agrees to be bound by these terms on your behalf. By allowing a minor to use the platform, the parent or guardian accepts full responsibility for the minor's activity.

If you do not agree to any part of these terms, you must immediately discontinue use of Exibell and all its services. Continued use of the platform following the posting of changes to these terms constitutes your acceptance of those changes.

2. Description of Services

Exibell is an AI-powered career growth platform designed to help professionals and job seekers accelerate their careers. Our platform provides the following services:

• AI Resume Builder: AI-powered resume and cover letter generation, optimized for applicant tracking systems and tailored to specific job descriptions.
• Mock Interview Practice: AI-driven interview simulations with real-time feedback on your answers, communication, and overall preparedness.
• 1:1 Mentorship: Connect with experienced professionals for personalized career guidance, portfolio reviews, and industry-specific advice.
• AI Upskilling Courses: Structured learning paths covering technology, leadership, data analysis, and other career-relevant skills.
• Communication Skills Training: Tools and exercises for improving written and verbal communication, presentations, and professional networking.

All AI-generated content provided through Exibell, including resumes, cover letters, interview feedback, and course recommendations, is intended as guidance and a starting point for users. Exibell does not guarantee any specific employment outcomes, job placements, salary increases, or career advancement as a result of using the platform.

We reserve the right to modify, suspend, or discontinue any part of the services at any time, with or without notice, and without liability to you.

3. User Accounts and Registration

To access certain features of Exibell, you must create an account. When registering, you agree to provide accurate information, including your name and a valid email address. Keep your account information up to date.

You are solely responsible for maintaining the confidentiality of your account credentials, including your password. You agree to notify Exibell immediately of any unauthorized access to or use of your account. Exibell will not be liable for any loss or damage arising from your failure to safeguard your account information.

Each individual may maintain only one account on the platform. Creating multiple accounts to circumvent usage limits, subscription restrictions, or enforcement actions is strictly prohibited and may result in the suspension or permanent termination of all associated accounts.

Exibell reserves the right to suspend, disable, or permanently delete any account that violates these Terms of Use, engages in fraudulent or abusive behavior, or remains inactive for an extended period. We will make reasonable efforts to notify you before taking such action, except in cases where immediate action is necessary to protect the platform or other users.

4. Acceptable Use

You agree to use Exibell only for lawful purposes and in accordance with these Terms of Use. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform for your personal, non-commercial career development purposes.

When using Exibell, you agree that you will not:

• Scrape or collect data using automated tools without written permission.
• Reverse-engineer or derive the source code, algorithms, or AI models used by the platform.
• Share, sell, or transfer your account credentials to anyone else.
• Upload viruses, malware, or other harmful code or files.
• Use the platform for unlawful discrimination based on any protected characteristic.
• Misrepresent AI-generated content as human-written where disclosure is required by law or policy.
• Use the platform to generate spam or content intended to deceive others.
• Interfere with the security or performance of the platform.
• Resell or commercially exploit any part of the platform without written consent from Exibell.

Violation of these acceptable use provisions may result in immediate suspension or termination of your account, and Exibell reserves the right to pursue any legal remedies available.

5. Intellectual Property

The Exibell platform, including its design, code, AI models, algorithms, course content, training materials, branding, trademarks, logos, graphics, and all other proprietary content, is the exclusive property of Exibell and is protected by applicable copyright, trademark, patent, and intellectual property laws. No part of the platform may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written consent from Exibell.

You retain ownership of the original content you create using the platform, including resumes, cover letters, and other documents generated with the assistance of our AI tools. However, by using Exibell, you grant Exibell a non-exclusive, worldwide, royalty-free license to process, store, and analyze your content solely for the purposes of delivering and improving the services. This license does not grant Exibell the right to publicly display or sell your personal content without your explicit consent.

Course materials, training content, mentorship session recordings (where applicable), and all educational resources provided through Exibell are licensed for your personal use only. You may not redistribute, share, publish, broadcast, or resell any course materials or training content, in whole or in part, without express written permission from Exibell.

If you believe that any content on the platform infringes your intellectual property rights, please contact us at legal@exibell.com with a detailed description of the alleged infringement, and we will investigate the matter promptly.

6. Subscription and Payments

Exibell offers various subscription tiers to provide access to different levels of features and services. Subscription plans, pricing, and feature availability are detailed on our pricing page and may be updated from time to time. By subscribing to a paid plan, you agree to pay the applicable fees associated with your chosen tier.

All paid subscriptions are billed on a recurring basis (monthly or annually, depending on the plan you select) and will automatically renew at the end of each billing cycle unless you cancel before the renewal date. You authorize Exibell to charge your designated payment method for each renewal period.

You may cancel your subscription at any time through your account settings. Upon cancellation, you will continue to have access to your paid features for the remainder of your current billing period. No partial refunds are issued for unused time remaining in a billing cycle, except as described below.

If you are dissatisfied with your subscription, you may request a pro-rated refund within 14 days of your initial purchase or most recent renewal. Refund requests made after the 14-day window will be reviewed on a case-by-case basis. To request a refund, please contact our support team at support@exibell.com.

If Exibell offers a free trial, the specific terms and duration of the trial will be communicated at the time of sign-up. Unless you cancel before the trial period ends, your free trial will automatically convert to a paid subscription at the standard rate for the plan you selected. You will be notified before the conversion takes place.

7. AI-Generated Content Disclaimer

Exibell uses AI to generate content such as resumes, cover letters, interview feedback, and course recommendations. This output is guidance, not professional advice. It is not a substitute for human judgment, and results depend on the quality and completeness of the information you provide.

Exibell is not responsible for hiring outcomes, interview results, or career decisions influenced by use of the platform. Review and verify all AI-generated content before submitting it to employers, institutions, or any other third parties.

8. Third-Party Services and Integrations

Exibell integrates with third-party services to provide core platform functionality, analytics, and authentication. These services operate under their own terms of service and privacy policies, which govern their collection and use of data.

Our current third-party integrations include:

• Google OAuth: Optional authentication method. When you sign in with Google, we receive only your name and email address. Google does not receive your Exibell activity data.
• Amazon Web Services (AWS): Cloud infrastructure, database hosting, file storage (S3), and content delivery (CloudFront). All data is encrypted at rest and in transit.
• Google Analytics 4: Anonymous website traffic and usage analysis. No personal career data is shared with Google.
• Mixpanel: Product analytics for understanding feature usage patterns. No resume content or personally identifiable career data is shared with Mixpanel.

By using features that connect to third-party services, you agree to their respective terms of service and privacy policies. Exibell is not responsible for the privacy practices, data handling, or terms of any third-party service.

We will update this list as integrations change. For full details on what data each service receives, please refer to our Privacy Policy.

9. Cookies and Similar Technologies

Exibell uses cookies and similar technologies (including localStorage) to operate the platform, remember your preferences, and understand how our services are used.

• Essential cookies are required for authentication, session management, and security. These cannot be disabled and are necessary for the platform to function.
• Analytics and marketing cookies require your consent before activation. You can manage your preferences at any time via our Cookie Preferences panel, accessible from the footer of every page.
• Continued use of the platform with default settings constitutes acceptance of essential cookies only. Analytics and marketing cookies are not activated without your affirmative consent.

For a detailed breakdown of specific cookies, their purposes, and retention periods, please refer to our Privacy Policy.

10. Privacy and Data

Your privacy is important to us. Our collection, use, storage, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. By using Exibell, you acknowledge that you have read and agree to our Privacy Policy.

To improve our AI tools, Exibell may use anonymized and aggregated data from user interactions. This data has all personally identifiable information removed and is used only for model training and internal research.

You have the right to request the deletion of your personal data at any time by contacting us at support@exibell.com or through the data management settings in your account. Upon receiving a valid deletion request, we will remove your personal data from our active systems within 30 days, subject to any legal obligations that may require us to retain certain information for a longer period.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Exibell, its officers, directors, employees, affiliates, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the platform. This includes any career outcomes, interview results, job placements, or professional consequences resulting from use of our AI-generated content, mentorship sessions, courses, or other platform features.

The platform and all of its services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Exibell does not warrant that the platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

In jurisdictions that do not allow the exclusion or limitation of certain warranties or liability, our liability shall be limited to the maximum extent permitted by law. In no event shall Exibell's total aggregate liability to you exceed the amount you have paid to Exibell in the twelve (12) months preceding the event giving rise to the claim.

12. Termination

You may terminate your account at any time by using the account deletion option in your settings or by contacting our support team. Exibell reserves the right to suspend or terminate your account and access to the platform at any time, with or without cause, including for violations of these Terms of Use, fraudulent activity, or prolonged inactivity.

Upon termination of your account, whether initiated by you or by Exibell, you will have a 30-day window to download and export your personal data and any content you created on the platform, including resumes, cover letters, and other documents. After this 30-day period, Exibell will permanently delete your personal data from our active systems, except where retention is required by law or for legitimate business purposes such as fraud prevention or dispute resolution.

Termination of your account does not relieve you of any obligations incurred prior to termination, including any outstanding payment obligations. Sections of these Terms of Use that by their nature should survive termination, including Intellectual Property, Limitation of Liability, and Indemnification provisions, shall remain in full force and effect after termination.

13. Educational and Professional Use

Exibell is designed for users at every stage of their career journey, including students, recent graduates, mid-career professionals, career changers, returning workers, immigrants entering new job markets, and executives. The following terms apply to all users regardless of how they access the platform:

• You retain full ownership of career documents created on the platform, even after a subscription or institutional access expires.
• Certificates and skill badges you earn are portable and remain in your account regardless of access method.
• No employer or institution may require you to share Exibell-generated documents or assessment data as a condition of employment or enrollment.
• For institutional users: If you access Exibell through an educational institution license, FERPA protections apply and your performance data will not be shared with your institution without written consent.
• We comply with applicable student and professional data protection laws.

14. Accessibility

• Exibell is committed to digital accessibility and strives to meet WCAG 2.1 Level AA standards across all platform features.
• We design our AI career tools to work with assistive technologies including screen readers, keyboard-only navigation, and voice control systems.
• If you require accommodations or encounter accessibility barriers while using the platform, please contact accessibility@exibell.com. We will make reasonable efforts to provide alternative access to our services.
• We do not discriminate against users who require accessibility accommodations and will not restrict access to features based on disability status.

15. Anti-Spam and Communication

• Exibell complies with the CAN-SPAM Act, CASL, GDPR electronic communications rules, and other applicable anti-spam regulations.
• You will only receive marketing communications if you have opted in. Every promotional email contains a clear, one-click unsubscribe mechanism.
• We will never sell, rent, or share your email address with third parties for their marketing purposes.
• Account-related transactional emails (security alerts, password resets, billing confirmations) are exempt from unsubscribe as they are essential to platform security and your account management.
• We maintain a reasonable email frequency and clearly distinguish between platform notifications and promotional content.

16. Changes to Terms

Exibell reserves the right to modify, update, or replace these Terms of Use at any time at our sole discretion. When we make material changes, we will notify you by sending an email to the address associated with your account and by posting a prominent notice on the platform. The "Last updated" date at the top of this page will be revised to reflect the date of the most recent changes.

Your continued use of Exibell following the posting of revised terms constitutes your acceptance of and agreement to the updated Terms of Use. If you do not agree with the revised terms, you must stop using the platform and, if applicable, cancel your subscription. We encourage you to review these terms periodically to stay informed about the rules governing your use of the platform.

17. Contact

If you have any questions, concerns, or requests regarding these Terms of Use, your account, your data, or any other legal matter, please contact our legal team: